FAQs

“Home health” refers to medical services provided at the patient’s residence. The residence can be a private home or assisted living facility. The home health services typically include skilled nursing, physical therapy, occupational therapy, medical social work and in-home aide. Home health may also include medical equipment and supplies.

Medicare, Medicaid and many private insurance plans have a home health benefit. A brief summary is listed under Paying for Home Health. Additionally, our expert financial staff can help you understand your coverage provisions and will contact your insurance company to determine your specific benefits.

Individuals of all ages and with a variety of health care needs can receive home health services. As the name implies, home health is for people who require assistance from a health care professional at home. Medicare, Medicaid, and insurance companies require medical orders from a physician before care can be initiated.

If you feel that you or a loved one may benefit from home health, we are only a phone call away. A member of our experienced staff can work with you and your physician to determine if home health is right for you.

If you prefer to be contacted via e-mail, please contact us and we will promptly reply to your request.

The staff must complete the following screening processes:

• Thorough interview process
• State and federal background checks
• Drug testing
• Comprehensive personal and professional reference checks
• Submission of current license
• Competency evaluations
• Complete health assessment

Yes. All staff members are fully insured. In addition, all are fully bonded against theft.

You do, in consultation with your physician. According to Medicare, “a patient is free to choose any qualified agency offering him/her services.”